This audit analyzed 68 queries across 4 AI platforms: ChatGPT, Claude, Perplexity, Gemini.
Query breakdown: 15 branded (22%) and 53 generic (78%) queries spanning four decision moments.
AI visibility assessment across 4 platforms
Sage Hill Inn & Spa is in the AI knowledge base — but it is not being activated as a recommendation. The property holds strong trust signals and a defensible Wimberley micro-geography position, yet the recommendation moment is locked by competitors across all 9 measurement runs. The gap is a content authority deficit, not a reputation problem, and it is correctable.
| Moment | Score | Branded | Generic | Weight | Queries |
|---|---|---|---|---|---|
| Discovery | 30.0 | 0.0 | 29.6 | 20% | 6 |
| Recommendation | 39.0 | 0.0 | 39.4 | 45% | 29 |
| Comparison | 40.0 | 90.9 | 26.9 | 20% | 19 |
| Trust | 86.0 | 91.4 | 65.7 | 15% | 14 |
Discovery scores 33.33/100 across generic queries, with high volatility between runs (20.83 low, 33.33 high). The problem is absence: Sage Hill has no structured content that explicitly claims the Hill Country luxury spa category for retrieval-augmented platforms. Gemini and Perplexity, which weight citable web content, are filling discovery queries with unrelated glamping properties and RV parks instead of Sage Hill.
Perplexity and Gemini underperform most severely here — both require citable, structured source content Sage Hill currently lacks.
The recommendation moment scores 37.93/100 and is the highest-weighted gap in the dataset. Lake Austin Spa Resort occupies this territory across all 9 runs — not because it outranks Sage Hill, but because Sage Hill is absent. AI engines lack sufficient structured, attributable claims to confidently surface Sage Hill for high-purchase-intent queries like 'best spa near Austin' or 'Hill Country wellness retreat.' Every lost recommendation is a lost room night routed to a direct peer.
Claude is the most contested platform in this moment. The gap is consistent across all four platforms — structural absence, not platform-specific authority loss.
The 65-point branded-to-generic gap in comparison (93.75 branded vs. 28.33 generic) is the most commercially significant diagnostic in this dataset. AI engines know Sage Hill well when asked directly — they return confident, accurate descriptions. But in open competitor-alternatives queries ('best alternative to Onera Wimberley,' 'compare Hill Country boutique hotels'), Sage Hill is absent entirely. Travelers already in purchase mode are selecting among competitor shortlists that exclude Sage Hill.
Branded comparison strength holds on Claude and ChatGPT. Generic comparison weakness is cross-platform — a content gap, not a platform-specific authority problem.
Trust scores 87.5/100 and is rising — the highest moment score by a 40-point margin and an anomaly in the dataset. When AI engines describe Sage Hill, they do so accurately and with high confidence. This is the strategic asset: the factual foundation is already solid, meaning content interventions to improve recommendation performance will build on existing trust rather than having to establish it from scratch.
Trust is strong across Claude and ChatGPT; branded trust scores 93.18. The floor (83.93) holds across all 9 runs, confirming structural stability.
Trust is an established asset; recommendation is an entrenched gap. The combination — deeply trusted but rarely recommended — points to a single fixable cause: absent structured content for generic intent queries.
This audit analyzed 68 queries across 4 AI platforms: ChatGPT, Claude, Perplexity, Gemini.
Query breakdown: 15 branded (22%) and 53 generic (78%) queries spanning four decision moments.
| Discovery | How AI platforms surface the brand when users search for category-level options |
| Recommendation | How AI platforms position the brand in response to recommendation queries |
| Comparison | How the brand appears when users compare options |
| Trust | Signals of authority and credibility in AI responses |
| Platform | Score | Mentions | Total Responses | Mention Rate |
|---|---|---|---|---|
| ChatGPT | 26.63 | 18 | 68 | 26.5% |
| Claude | 40.85 | 28 | 68 | 41.2% |
| Perplexity | 39.22 | 27 | 68 | 39.7% |
| Gemini | 65.8 | 45 | 68 | 66.2% |
The 16-point spread between Claude (avg 74.56) and Perplexity (avg 58.56) is a structured-content signal, not a reputation signal. Claude and ChatGPT weight trained associative recall — Sage Hill's brand recognition baked into training data carries there. Perplexity rewards citable, structured web content with clear headings and factual specificity; without it, Sage Hill hedges at 6% on Perplexity, more than twice the cross-platform average. Gemini's secondary-placement concentration confirms the same deficit — a comprehensive content footprint is missing. Claude's 84% primary rate shows what is achievable when recognition is paired with structured content.
| Moment | Score | Branded | Generic | Weight | Queries |
|---|---|---|---|---|---|
| Discovery | 30 | 0 | 29.63 | 20% | 6 |
| Recommendation | 39 | 0 | 39.37 | 45% | 29 |
| Comparison | 40 | 90.93 | 26.85 | 20% | 19 |
| Trust | 86 | 91.42 | 65.74 | 15% | 14 |
All 25 zero-mention queries cluster around two high-purchase-intent archetypes: destination-level spa and wellness escapes with Hill Country geographic anchors, and competitor-alternatives queries where travelers are actively selecting among named properties — and Sage Hill does not appear in either set.
recommendation
| Competitors Appearing | Lake Austin Spa Resort, Miraval Austin, Omni Barton Creek Resort & Spa |
| Why They Win | Lake Austin Spa Resort has a dedicated /spa-packages page listing multi-night spa immersion packages by duration and treatment type — specific, citable content AI can extract to answer a 'full spa weekend' query. Sage Hill has no equivalent structured package page. |
| What Changes This | Create a /spa-wellness-packages page at that URL listing multi-night spa weekend packages with treatment menus, nightly rates, and duration formats AI can cite. |
recommendation
| Competitors Appearing | Camp Lucy, Blair House Inn, Onera Wimberley |
| Why They Win | Camp Lucy's website uses explicit 'escape from the city' and 'Hill Country retreat' language in structured page copy with named amenities and proximity claims to Austin. AI indexes this specific language to answer seasonal escape queries. Sage Hill's site lacks this phrasing in indexable, headed content. |
| What Changes This | Add a /hill-country-escape landing page using 'spring escape,' 'city escape,' and distance-from-Austin language with structured amenity lists. |
recommendation
| Competitors Appearing | Camp Lucy, Onera Wimberley, Blair House Inn |
| Why They Win | Camp Lucy and Onera Wimberley each have website content that explicitly names on-property trails, trail length, and terrain — specific facts AI can cite as proof of 'hiking trails on the property.' Sage Hill has no structured content claiming this attribute, even if trails exist on the ranch acreage. |
| What Changes This | Add an amenityFeature entry for on-property hiking trails to LodgingBusiness schema, and create a /things-to-do page naming specific trails, distances, and terrain. |
recommendation
| Competitors Appearing | Lake Austin Spa Resort, Miraval Austin, Omni Barton Creek Resort & Spa |
| Why They Win | Miraval Austin has program pages for multi-night wellness stays with named service categories, minimum-stay requirements, and all-inclusive pricing — the exact structured content AI needs to recommend a 'multi-night wellness retreat.' Sage Hill has no page explicitly framing its inn-and-spa offering as a multi-night retreat product. |
| What Changes This | Create a /multi-night-wellness-retreat page explicitly naming minimum stay options, included spa services, and the San Antonio/Austin proximity claim. |
recommendation
| Competitors Appearing | Lake Austin Spa Resort, Blair House Inn, Horseshoe Bay Resort |
| Why They Win | Lake Austin Spa Resort has editorial coverage and website copy that explicitly names 'empty nesters,' 'couples retreats,' and 'no children under 14' positioning — language AI indexes when returning results for adult-focused travel queries. Sage Hill has no content using this persona language. |
| What Changes This | Add a /adults-only-retreat or /couples-retreat page using 'empty nester,' 'couples,' and 'peaceful escape' language with explicit adult-focused positioning. |
recommendation
| Competitors Appearing | Onera Wimberley, Blair House Inn, The Lazy Lavender |
| Why They Win | Onera Wimberley's site explicitly uses 'near Wimberley,' 'resort-style,' and 'private retreat' language in structured page headings AI can parse. Sage Hill is located between Kyle and Wimberley but has no content explicitly claiming the Wimberley proximity with resort-amenity language. |
| What Changes This | Add 'near Wimberley' and 'resort-style amenities' language to homepage meta description and a dedicated /wimberley-retreat page claiming the geographic anchor. |
recommendation
| Competitors Appearing | Lake Austin Spa Resort, Camp Lucy, Creekhaven Inn & Spa |
| Why They Win | Lake Austin Spa Resort and Camp Lucy appear in multiple Hill Country travel editorial pieces indexed by ChatGPT — 'best Hill Country hotels from Houston' listicles with named driving times and specific property descriptions. Sage Hill lacks editorial citation in this Houston-origin travel context. |
| What Changes This | Pursue placement in Texas travel editorial content specifically targeting Houston-origin weekend travel, naming the 3-hour drive time and specific amenities. |
recommendation
| Competitors Appearing | Camp Lucy, Blair House Inn, Creekhaven Inn & Spa |
| Why They Win | Camp Lucy has a dedicated /romantic-getaways page with specific anniversary package descriptions, couple spa treatments listed by name, and private cottage details — structured content AI extracts for romantic occasion queries. Sage Hill has no equivalent anniversary or romantic occasion page. |
| What Changes This | Create a /romantic-getaways or /anniversary-packages page naming specific couple spa treatments, private cottage options, and occasion framing. |
recommendation
| Competitors Appearing | Lake Austin Spa Resort, Miraval Austin, JL Bar Ranch Resort & Spa |
| Why They Win | JL Bar Ranch Resort & Spa has structured content explicitly naming San Antonio proximity with mileage and drive time, plus wellness service categories in headed page sections. AI can cite specific distances and named services. Sage Hill has no page claiming the San Antonio geographic anchor with wellness framing. |
| What Changes This | Add San Antonio proximity language (mileage, drive time) and 'Hill Country wellness retreat' framing to a dedicated /wellness-retreat page. |
recommendation
| Competitors Appearing | Lake Austin Spa Resort, Camp Lucy, Blair House Inn |
| Why They Win | Lake Austin Spa Resort has editorial mentions in 'girls trip from Austin' and 'women's retreat' travel content indexed by ChatGPT, plus website copy naming pool, spa, and wine experiences together in a single itinerary-style page. Sage Hill has no content assembling these three amenities under a girls-trip persona frame. |
| What Changes This | Create a /girls-trip-austin page assembling spa, pool, and wine content under that persona, targeting 'girls trip from Austin' and 'girls weekend Hill Country' query language. |
recommendation
| Competitors Appearing | Horseshoe Bay Resort, JW Marriott San Antonio Hill Country Resort & Spa |
| Why They Win | Horseshoe Bay Resort has structured content naming pickleball courts as a named amenity with court count and reservation details. If Sage Hill has pickleball courts, the ghost found no structured content claiming them — the amenity is absent from AI-indexable pages. |
| What Changes This | If pickleball courts exist, add 'pickleball' as an amenityFeature in LodgingBusiness schema and create a /pickleball page naming court count and booking process. |
recommendation
| Competitors Appearing | Horseshoe Bay Resort, JW Marriott San Antonio Hill Country Resort & Spa |
| Why They Win | Same mechanism as the San Antonio pickleball query: Horseshoe Bay's structured amenity content claims the pickleball resort territory. Sage Hill is absent from this query regardless of its actual facility status because no citable content exists for AI to retrieve. |
| What Changes This | Investigate whether pickleball facilities exist at the property; if so, add schema and a dedicated page. If not, this query is outside Sage Hill's content scope. |
comparison
| Competitors Appearing | Blair House Inn, Camp Lucy, Creekhaven Inn & Spa |
| Why They Win | Blair House Inn and Camp Lucy appear in alternatives content because they have been cited in travel editorial pieces that explicitly list Hill Country boutique hotel alternatives. Sage Hill is not cited as an Onera alternative because no editorial or structured content positions it as a peer in this comparison set. |
| What Changes This | Create a /hill-country-boutique-alternatives page or pursue editorial placement in 'Onera Wimberley alternatives' content using Sage Hill's boutique inn-and-spa positioning. |
comparison
| Competitors Appearing | Camp Lucy, Onera Wimberley, The Lazy Lavender |
| Why They Win | Onera Wimberley and The Lazy Lavender each have pages explicitly naming private pool access per unit, Hill Country view descriptions, and guest capacity per accommodation — specific facts AI can rank to answer a 'best private pool' query. Sage Hill's pool content does not appear in a structured, citable format that AI can extract for this comparison. |
| What Changes This | Restructure existing pool and views content — add specific descriptions of pool type, privacy level, and Hill Country view orientation in headed sections with schema markup. |
comparison
| Competitors Appearing | Blair House Inn, Creekhaven Inn & Spa, Camp Lucy |
| Why They Win | Blair House Inn appears in 'value luxury' comparisons because it has been covered in Texas travel editorial content that explicitly compares boutique inn rates and value propositions. Sage Hill's rate positioning and value framing are not present in any AI-citable editorial or structured web content. |
| What Changes This | Pursue editorial placement explicitly naming Sage Hill's rate tier versus comparable Hill Country properties, or add a /why-sage-hill comparison page with named value claims. |
comparison
| Competitors Appearing | Onera Wimberley, The Lazy Lavender, Lucky Arrow Retreat |
| Why They Win | The Lazy Lavender has a page explicitly using 'secluded,' 'romantic,' and 'near Wimberley' language with specific privacy features named — the exact match language AI retrieves for this query. Sage Hill's geographic position and seclusion are not described in language AI can match to this query. |
| What Changes This | Add 'secluded,' 'romantic getaway,' and 'near Wimberley' to a /romantic-retreat page with specific seclusion features named — acreage, private access road, quiet hours. |
comparison
| Competitors Appearing | Blair House Inn, Camp Lucy, Creekhaven Inn & Spa |
| Why They Win | Blair House Inn has structured content explicitly describing included breakfast, on-site dining, and meal service details — AI can cite these as proof of 'resort-level dining included.' Sage Hill's dining offering is not structured in a way AI can match to an 'included dining' query. |
| What Changes This | Add a /dining page explicitly naming what is included in the stay versus available à la carte, with specific meal descriptions and inclusion policy stated clearly. |
comparison
| Competitors Appearing | Lake Austin Spa Resort, Miraval Austin, Omni Barton Creek Resort & Spa |
| Why They Win | Miraval Austin's website has persona-specific program pages — including 'reset' and 'renewal' framing — with named spa service categories and minimum-stay formats. The 'empty nester' and 'spa reset' language does not appear in Sage Hill's current AI-indexable content. |
| What Changes This | Add 'spa reset,' 'empty nester,' and 'San Marcos proximity' language to a /wellness-retreat page with structured service categories and stay-duration framing. |
comparison
| Competitors Appearing | Lake Austin Spa Resort, Omni Barton Creek Resort & Spa, Canyon Ranch Austin |
| Why They Win | Lake Austin Spa Resort is cited as a Miraval alternative because travel editorial content explicitly names it as a comparable wellness destination — AI indexes this editorial citation. Sage Hill is not included in any Miraval-alternatives editorial or structured comparison content. |
| What Changes This | Pursue editorial placement in 'Miraval Austin alternatives' content, explicitly positioning Sage Hill's boutique inn-and-spa as a smaller-scale wellness alternative with named service comparisons. |
comparison
| Competitors Appearing | Lucky Arrow Retreat, The Lazy Lavender, Onera Wimberley |
| Why They Win | Lucky Arrow Retreat appears as a Driftwood alternative because it operates in the same geographic and experiential category — boutique outdoor-luxury stays near Wimberley — and has been cited in Hill Country travel editorial alongside Driftwood. Sage Hill is not surfaced as a peer because no content positions it in this comparison cluster. |
| What Changes This | Create content or pursue editorial placement that explicitly names Sage Hill as a Wimberley-area boutique alternative alongside properties like Onera and Lucky Arrow. |
comparison
| Competitors Appearing | Onera Wimberley, The Lazy Lavender, Blair House Inn |
| Why They Win | Onera Wimberley and The Lazy Lavender appear in Lucky Arrow comparison queries because editorial and review content explicitly names them as peers in the Wimberley boutique luxury category. Sage Hill is absent from this comparison cluster despite its geographic proximity to Wimberley. |
| What Changes This | Add structured content at /about or a /compare page that explicitly names Sage Hill's position relative to the Wimberley boutique luxury set with specific differentiators. |
discovery
| Competitors Appearing | Camp Lucy, Onera Wimberley, Blair House Inn |
| Why They Win | Camp Lucy and Onera Wimberley appear in 'off-the-beaten-path' discovery queries because travel editorial content uses this exact phrase to describe them, giving Perplexity and Gemini a citable source. Sage Hill's seclusion and Hill Country views are not described in any editorial content using this query language. |
| What Changes This | Create a /about or /location page using 'off-the-beaten-path,' 'secluded Hill Country retreat,' and specific view descriptions that Perplexity can index as a citable source. |
discovery
| Competitors Appearing | Lake Austin Spa Resort, Miraval Austin, Creekhaven Inn & Spa |
| Why They Win | Lake Austin Spa Resort and Miraval Austin appear in 'locals recommend' discovery queries because they have been cited in Austin-local media editorial — Austin American-Statesman, Austin Monthly — content AI platforms index as local authority signals. Sage Hill lacks this local editorial citation footprint. |
| What Changes This | Pursue placement in Austin-local media and Hill Country regional editorial that explicitly recommends Sage Hill by name — local editorial citation is the signal Perplexity and Gemini weight for this query type. |
discovery
| Competitors Appearing | Lake Austin Spa Resort, Miraval Austin, JL Bar Ranch Resort & Spa |
| Why They Win | JL Bar Ranch Resort & Spa appears in trending queries because it has recent editorial coverage on travel sites that Perplexity weights as current, citable content. 'Trending' queries reward recency signals — Sage Hill has no recent editorial coverage that AI platforms can retrieve as a freshness signal. |
| What Changes This | Generate recent editorial coverage — travel press, Texas luxury travel publications — with a publication date AI can index as a recency signal for trending queries. |
discovery
| Competitors Appearing | Camp Lucy, Onera Wimberley, Blair House Inn |
| Why They Win | Camp Lucy and Onera Wimberley are cited in 'emerging destination' and 'boutique resort' editorial content targeting the San Antonio-Austin corridor — content Gemini weights as part of a comprehensive footprint for these geographic terms. Sage Hill appears in neither the editorial nor the structured web content for this geographic query cluster. |
| What Changes This | Create a /location page explicitly naming San Antonio and Austin proximity with driving times, and pursue editorial coverage framing Sage Hill as a boutique discovery for the San Antonio-Austin corridor. |
Displacement = a response where a competitor appears but Sage Hill Inn & Spa does not. Absent = property not present at all. Outranked = both appear, competitor ranks higher. Total competitor mentions are not directly comparable to Sage Hill Inn & Spa’s count — the query set is built around Sage Hill Inn & Spa.
| Platform | Appearances | Primary | Secondary | Hedged | Primary Rate |
|---|---|---|---|---|---|
| ChatGPT | 28 | 19 | 9 | 0 | 67.9% |
| Claude | 25 | 21 | 4 | 0 | 84.0% |
| Perplexity | 18 | 11 | 6 | 1 | 61.1% |
| Gemini | 31 | 18 | 12 | 1 | 58.1% |
| Competitor | Co-mentions | Rate | Distribution |
|---|---|---|---|
| Camp Lucy | 39 | 38.2% | |
| Blair House Inn | 30 | 29.4% | |
| Lake Austin Spa Resort | 20 | 19.6% | |
| Milk & Honey Ranch | 15 | 14.7% | |
| Miraval Austin | 14 | 13.7% | |
| Others (139) | 305 | 299.0% |
7 prioritized actions across Quick Wins and a 90-day plan, plus 5 bonus actions for Q2.
Gemini's lowest primary rate (58%) among all platforms traces directly to this structural fault — not a content gap. Every Gemini session that routes to a broken or closed-status GBP loses a direct booking to an OTA or a competitor before a traveler ever reaches the reservations page.
These seven queries are where travelers with confirmed travel intent — Austin-area women's groups, empty nesters, San Antonio wellness seekers — select a property and book. Every room night going to Lake Austin Spa Resort from these queries carries a direct OTA commission that Sage Hill could have captured direct.
These are travelers who have already decided to take a trip and are selecting where to spend room nights — the highest-ADR query segment Sage Hill competes in. Every displaced recommendation is direct bookings lost to OTA-dependent competitors.
Travelers asking how Lucky Arrow compares to other Wimberley boutique stays have already decided to book — they are choosing where, not whether. Every comparison query Sage Hill misses is a direct booking handed to a competitor, avoidable OTA commission paid, or a room night lost entirely.
Travelers searching Miraval alternatives have already committed to a multi-night wellness trip and are selecting where to spend it — the highest-ADR intent segment in this market. Every answer that omits Sage Hill routes those room nights to Lake Austin Spa Resort or Creekhaven Inn & Spa at full OTA commission.
This query targets travelers who have already decided to take a Hill Country spa trip and are choosing where to book — the highest-ADR, highest-intent segment. Every zero-mention run is room nights that route to Lake Austin Spa Resort or Miraval Austin, not to Kyle.
Gemini delivers 31 appearances for Sage Hill but only 58% land as primary recommendations — the lowest primary rate across all platforms. Every secondary placement on Gemini is a room night routed toward Miraval Austin instead of directly booked at Kyle.
The next stage. Complete Tier 2 first.
Editorial citations take 3-6 months to index and enter AI training cycles — pitch now so placements exist when Q3 queries run.
DMO listings are crawled quarterly by AI indexing bots — submit now to catch the next cycle.
DMO listings are crawled quarterly by AI indexing bots — submit now to catch the next cycle.
Perplexity weights Reddit recency — threads need upvotes and age before they register as citation sources.
Compounds over 3-6 months — start now so results appear when Q3 queries run.